Step 5: You will get a confirmation dialogue. Step 3: Get into Network adapters and right-click Intel(R) dual-band wireless AC. If the problem still persists try reinstalling the network driver. It might be an issue with your service rather than your device. If there are still problems please try contacting your ISP. Last, should this all fail, try rebooting your device.If that doesn’t help, or the problem re-occurs, consider deleting your current network from the list of saved networks on your device, then re-connecting again.Alternatively, unplugging the modem and plugging it back in 30 seconds later. Try turning off the Wi-Fi on your device then re-enabling it.